Job Description

Job Description

Job Description

Mountain Community Health Partnership (MCHP) is seeking a full-time medial interpreter/translator who will also serve as a Patient Services Representative (PSR) when interpretation services are not required. This dual-role position is essential in ensuring that all patients - regardless of language - receive the highest quality of care and support.  

Key Responsibilities:

As an Interpreter/Translator:

• Facilitate communication between non-English speaking patients and medical staff. 
• Translate medical information accurately and clearly, using appropriate terminology. 
• Maintain patient confidentiality and cultural sensitivity at all times. 
• Assist with appointment reminds and patient follow-ups. 
• Translate written materials and support staff with language needs. 

As a Patient Services Representative (PSR):

• Greet and check in patients with professionalism. 
• Manage appointment scheduling, insurance verification, and co-pay collection. 
• Answer and direct phone calls; provide general clinic information. 
• Support administrative tasks to ensure smooth clinic operations. 

Qualifications: 

• Education: High School diploma or equivalent required. Interpreter/Translator certification or training preferred. 
• Experience: Fluent in English and Spanish. Experience in a medical office setting and knowledge of medical terminology.
• Proficient in Microsoft Office, detail-oriented, excellent verbal and written communication skills, and critical thinking skills. Ability to maintain confidentiality.

Benefits:

• 401(k)
• Employer Paid Health Insurance
• Life Insurance; Group and Voluntary 
• Paid Time Off

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