Job Description

Assistant Store Manager – The UPS Store (Retail Customer Service & Operations)Location: Multiple openings across Nassau County, Long Island, NY Pay Range: $40,000–$45,000/year (based on experience) Job Type: Full-time Schedule: Morning, Afternoon, and Weekend shifts availableJoin Our TeamAre you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, we’re looking for a motivated and dependable Assistant Store Manager who’s passionate about customer service, teamwork, and operational excellence.As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience.We are a locally owned franchise group operating 12 locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, Huntington Station, 2nd Ave, Greenpoint). We combine the strength of a global brand with the personal, community-focused touch of a family-run business.What You’ll DoLead by example while supporting daily store operationsRecruit, train, schedule, and coach associates to achieve performance goalsProvide hands-on support for shipping, packing, printing, and customer serviceEnsure the store is organized, clean, and operating efficientlyAssist the Store Manager in monitoring expenses, sales, and profitabilityMaintain accurate employee timesheetsOversee inventory management and supply orderingExecute local marketing and community outreach initiativesOpen and close the store as needed, maintaining security and service standardsWhy You’ll Love Working HereCompetitive salary with advancement opportunities across 12 locationsNo late nights — stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM SundayPaid training and ongoing leadership developmentMedical, dental, and vision insurancePaid sick time and holidays401(k) with company matchEmployee discounts on products and servicesUniforms provided and free parkingWhat We’re Looking For2–3 years of customer-facing retail supervisory or management experienceHigh school diploma or GED required (college coursework or degree preferred)Strong leadership and communication skillsFinancial awareness or previous P&L exposure preferredProficiency with Microsoft Office, Adobe Suite, and POS systemsFriendly, organized, and professional demeanorAvailable to work weekends as neededPhysically able to lift up to 70 lbs and perform retail functions

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